Bozeman Heat Tape Experts

(406) 763-7392

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24-Hour Emergency Ice Dam Removal — Bozeman, MT & Gallatin Valley



If you have an active ice dam causing interior damage — ceiling staining, wall leaks, water at the roofline, or a warm spell incoming with a large dam already formed — call (406) 763-7392 now. Do not fill out the online form for an active emergency. Call gets you the fastest response. Bozeman Heat Tape Experts offers 24-hour emergency ice dam removal in Bozeman and throughout Gallatin Valley. State that it is an emergency and give your property address immediately.



What Qualifies as an Ice Dam Emergency


  • Active ceiling staining — water marks spreading or wet to the touch
  • Water dripping from light fixtures, wall outlets, or ceiling fixtures — shut off electricity in the affected area immediately
  • Bubbling or peeling paint near exterior walls below the roofline
  • Water visible running behind siding or at the roofline during a warm spell
  • A large ice dam already formed with a significant warm spell in the forecast — the melt will force water under shingles
  • Rental property with guests checking in within 24 to 48 hours
  • Second home or vacation rental where no one has been on-site for days or weeks and you have reason to believe an ice dam may have formed


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What Happens When You Call for Emergency Removal


  • You call (406) 763-7392 and describe the situation — location, what you are seeing, whether anyone is on-site
  • We confirm availability and estimated arrival time for your location
  • We dispatch with commercial steam equipment sized for the job
  • On-site: we assess the ice dam, document conditions with photos, and begin steam removal
  • Steam melts channels through the ice dam, allowing trapped water to drain off the roof
  • After removal: we walk the roofline and provide an assessment and estimate for heat tape installation to prevent recurrence
  • We provide a written report of conditions at time of removal if needed for an insurance claim


24-Hour Emergency Response for Second Homes and Vacation Rentals

Second home and vacation rental ice dam emergencies are a real and recurring scenario in the Gallatin Valley. A property manager calls because a guest is reporting water coming through a ceiling. An owner gets an alert from a water sensor and cannot get to the property for 48 hours. Bozeman Heat Tape Experts can respond directly to any property in our service area without the owner being on-site. Call with the property address and access details — gate codes, lockbox combinations, or property manager contact information. We dispatch, assess, document, and remove the ice dam. You receive a written report and photos from the visit.


What to Do While Waiting for Emergency Response

  • Move valuables, furniture, and electronics away from the area below the leak
  • Place buckets or towels to catch active dripping — document with photos before the area is disturbed
  • Shut off electricity in the affected area as a precaution if water is near fixtures or outlets
  • Do not attempt to chop, chip, or pry the ice dam yourself — you will damage shingles and make the repair more expensive
  • Do not go on the roof in icy conditions
  • Call your homeowners insurance carrier and report the damage — document with dated photos before removal begins
  • Do not attempt calcium chloride or rock salt on the dam — it is corrosive to gutters and landscaping and too slow for an active emergency


Frequently Asked Questions

Please call us if you do not see your question below.

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What counts as an ice dam emergency in Bozeman?

An ice dam is an emergency when it is actively forcing water into your home — visible ceiling staining, water dripping from light fixtures or at wall junctions, bubbling paint near exterior walls, or water visible at the roofline during a melt. It is also an emergency when a significant warm spell is incoming and a large ice dam has already built up, meaning a major melt event is imminent. In those cases, call immediately rather than submitting a form.

How do you remove an ice dam in an emergency?

Commercial steam equipment heats water to approximately 300 degrees and delivers it through a low-pressure wand that melts channels through the ice dam, allowing water to drain off the roof. Steam removal is the only method fast enough for an emergency — it removes a large ice dam in hours, not days. It is safe for asphalt shingles, metal roofing, rubber membrane, and gutters. We do not use mechanical chipping or chopping, which damages roofing materials.

How quickly can you respond to an emergency ice dam call in Bozeman?

For active leak situations in Bozeman and the core Gallatin Valley, we target same-day emergency response. Call (406) 763-7392 directly — do not submit the online form for an active emergency. Response time for Big Sky and outlying Gallatin County communities depends on road conditions and crew availability. Call to confirm timing for your location.

Should I do anything while waiting for emergency ice dam removal?

Move valuables away from the area below the leak. Place buckets or towels to catch active dripping. Do not attempt to chop or chip the ice dam yourself — you will damage the shingles and make the repair more expensive. Do not go on the roof in icy conditions. If the leak is severe, shut off electricity in the affected area as a precaution and call your insurance company to document the damage before removal begins.

Does homeowners insurance cover emergency ice dam removal in Montana?

Most standard homeowners policies cover sudden and accidental water damage caused by ice dams, including interior damage to drywall, insulation, and finishes. What policies typically exclude is the cost of prevention. For an active emergency, document the damage with dated photos before removal begins, call your insurance carrier, and ask specifically about ice dam water infiltration coverage. We can provide a written report of conditions at the time of removal to support your claim.

Do you handle emergency ice dam removal for second homes and vacation rentals in the Gallatin Valley?

Yes. Second home and vacation rental emergencies are a real scenario in the Gallatin Valley — a property manager or owner gets a call that there is water coming through a ceiling in a property no one is currently occupying. We can respond directly to the property without the owner being on-site. Call (406) 763-7392 with the property address and access details.

What happens after emergency ice dam removal?

After removing the ice dam, we assess the roofline and recommend a heat cable layout that addresses the specific eave exposures where the dam formed. Installing heat tape after removal — before the next freeze season — is the most cost-effective sequence: the removal crew already knows your roofline geometry and can provide an accurate installation estimate on the same visit or a follow-up visit before freeze season.